FAQs
**Frequently Asked Questions (FAQs)**
**What products do you offer?**
We offer a diverse range of luxury products, including our signature Eternal Rose collection and an exquisite selection of artisanal jewelry. Each item is crafted with the highest quality materials and designed to add a touch of sophistication to your life.
**How can I place an order?**
Orders can be placed directly through our website. Simply add the desired items to your cart and proceed to checkout. If you need assistance, our customer service team is readily available to help you.
**What payment methods do you accept?**
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are encrypted for your security.
**Do you ship internationally?**
Yes, we offer worldwide shipping. Please refer to our shipping policy for more details on delivery times and costs.
**Can I return a product?**
We stand behind the quality of our products. If you're not satisfied with your purchase, please review our return policy for instructions on how to proceed with a return.
**How do I care for my Eternal Rose?**
Our Eternal Rose collection requires minimal care. Avoid direct sunlight and extreme temperatures. A detailed care guide is included with each purchase.
**Are your products environmentally friendly?**
Sustainability is a core value at Yousra Unique Luxuries. We strive to ensure that our products and packaging are eco-friendly and sustainable.
**How can I track my order?**
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress online.
**What if my order arrives damaged?**
If your order arrives damaged, please contact us immediately with photographic evidence, and we will arrange for a replacement or refund.
**How can I contact customer service?**
Our customer service team can be reached via email at [customer service email] or by phone at [customer service phone number]. We are committed to providing you with the best possible service.
**What products do you offer?**
We offer a diverse range of luxury products, including our signature Eternal Rose collection and an exquisite selection of artisanal jewelry. Each item is crafted with the highest quality materials and designed to add a touch of sophistication to your life.
**How can I place an order?**
Orders can be placed directly through our website. Simply add the desired items to your cart and proceed to checkout. If you need assistance, our customer service team is readily available to help you.
**What payment methods do you accept?**
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are encrypted for your security.
**Do you ship internationally?**
Yes, we offer worldwide shipping. Please refer to our shipping policy for more details on delivery times and costs.
**Can I return a product?**
We stand behind the quality of our products. If you're not satisfied with your purchase, please review our return policy for instructions on how to proceed with a return.
**How do I care for my Eternal Rose?**
Our Eternal Rose collection requires minimal care. Avoid direct sunlight and extreme temperatures. A detailed care guide is included with each purchase.
**Are your products environmentally friendly?**
Sustainability is a core value at Yousra Unique Luxuries. We strive to ensure that our products and packaging are eco-friendly and sustainable.
**How can I track my order?**
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress online.
**What if my order arrives damaged?**
If your order arrives damaged, please contact us immediately with photographic evidence, and we will arrange for a replacement or refund.
**How can I contact customer service?**
Our customer service team can be reached via email at [customer service email] or by phone at [customer service phone number]. We are committed to providing you with the best possible service.